Guide
Workiz price breakdown — Lite, Kickstart, Standard, Pro, Ultimate
Published
Workiz price plans in 2026 run Lite (free, up to 2 users), Kickstart ($187/month, 3 users), Standard ($229/month, 5 users), Pro ($270/month, 5 users), and Ultimate (quote-only) when billed annually — aimed at HVAC, plumbing, electrical, appliance-repair, and locksmith service businesses running high inbound call volume (verified April 2026 via workiz.com/pricing, ITQlick 2026 pricing review, and Capterra pricing data). Additional users beyond tier caps cost $46–$54 per user per month depending on plan. Payment processing runs 2.6–2.9% + $0.10 for in-person transactions through Workiz Pay. For a 5-tech plumbing shop on Standard, that's $2,748/year subscription plus ~$15K–$22K in annual processing fees at typical revenue — making Workiz the lowest-cost dispatch-heavy SMB field service management (FSM) option in the category.
This guide walks through what each Workiz plan includes, what the add-ons actually cost, and whether Workiz's dispatch premium is worth it over Jobber or Housecall Pro at your shop size.
Workiz published pricing (April 2026)
| Plan | Monthly (annual billing) | Users included | Extra user cost |
|---|---|---|---|
| Lite | Free | Up to 2 | Not available |
| Kickstart | $187/mo | Up to 3 | $46–$54/user/mo |
| Standard | $229/mo | Up to 5 | $46–$54/user/mo |
| Pro | $270/mo | Up to 5 | $46–$54/user/mo |
| Ultimate | Quote-only | Negotiable | Negotiable |
Prices verified April 2026 via workiz.com/pricing. Free 14-day trial on paid tiers, no credit card required.
What's included at each tier
Plan-level feature details are not uniformly published by Workiz. The summaries below reflect what's visible on workiz.com/pricing-plans/ and operator-reported details via ITQlick, Capterra, and Trustradius April 2026 reviews — confirm specifics during your trial.
Lite (free, up to 2 users)
Genuine free tier — not a trial. Covers:
- Scheduling + calendar sync
- Job management (basic)
- Customer database
- Mobile app (iOS + Android)
- Basic invoicing
- Payment processing via Workiz Pay
What Lite is missing: dispatch board, call tracking, QuickBooks sync, automated SMS, review-request automation, online booking, reporting dashboards.
Best fit: solo plumbers or electrical contractors testing Workiz before committing. Free is the right price, but you'll outgrow Lite the moment you hire tech #1 or start running 20+ jobs per week.
Kickstart ($187/mo, up to 3 users)
The cheapest paid tier — meaningful upgrade from Lite for small operations. Adds:
- Scheduling + dispatching improvements
- Automated appointment reminders
- Online booking
- Basic reporting
Best fit: 2–3 person residential service shops that need dispatching and customer-facing booking without paying for call tracking.
Standard ($229/mo, up to 5 users)
The mid-tier most dispatch-heavy shops land on. Adds to Kickstart:
- Dispatch board — real-time grid showing techs, jobs, and time slots with drag-and-drop reassignment.
- Inbound call tracking — call logging with duration, caller ID, recording, customer service representative (CSR) attribution.
- QuickBooks Online sync — two-way for customers, invoices, payments.
- Automated SMS — appointment reminders, "on the way" texts, review requests.
- Review-request automation — post-job SMS driving Google/Yelp reviews.
Best fit: 2–5 tech residential service operations where dispatch density + call tracking drive revenue. The reason to pick Workiz over Housecall Pro Essentials at this tier is if you answer 15+ inbound calls per day and need to track/coach CSR performance.
Pro ($270/mo, up to 5 users)
Adds to Standard (per workiz.com/pricing-plans/ April 2026):
- Enhanced reporting and analytics
- Additional automation workflows
- Expanded integrations
Best fit: dispatch-heavy shops at the 5-user ceiling who want deeper reporting without jumping to Ultimate's custom-quote pricing.
Ultimate (quote-only)
The enterprise tier. User count negotiable. Typically adds:
- Workiz Phones — native voice over internet protocol (VoIP) replacing your office phone system, with inbound-call logging + outbound-call attribution.
- Advanced reporting — custom dashboards and cohort analysis.
- Multi-location support — separate dispatch boards and reporting per site.
- API access — for custom integrations.
- Priority support — dedicated account manager.
- Inventory management — truck-stock tracking.
What Ultimate is still missing versus ServiceTitan: Marketing Pro-level attribution depth, enterprise multi-franchise controls, capacity-aware dispatch (Workiz dispatch is drag-and-drop, not auto-optimizing at ServiceTitan scale).
Best fit: 6+ tech residential service operations with a dedicated dispatcher and real inbound call volume. Ultimate typically lands meaningfully cheaper than ServiceTitan Starter for comparable capability.
Additional-user pricing
All paid tiers (Kickstart, Standard, Pro) include a set user count; beyond that, Workiz charges $46–$54 per additional user per month (operator-reported via ITQlick April 2026). Ultimate's per-user cost is negotiated during the sales call.
Per-user context from operator reports:
- Standard: ~$65/mo per user at cap
- Ultimate: ~$120/mo per user typical
For a 6–10 user shop, the math usually favors Ultimate's quote over Standard or Pro plus per-user overage.
Payment processing rates
Workiz Pay rates as of April 2026, operator-reported ranges (Workiz doesn't publish exact rates on the public pricing page; confirm in your contract):
- Card-present (tap, dip, swipe): typically 2.6–2.9% + $0.10
- Card-keyed-in or online: typically 2.9–3.5% + $0.30
- Automated clearing house (ACH) / bank transfer: ~1% (capped fee)
Comparable to Square and Stripe, meaningfully cheaper than Housecall Pro's keyed-in rates. For a shop processing $800K annually with a 70/30 in-person/online split:
- In-person: $560K × 2.6% + transaction fees = ~$14,600/year
- Online: $240K × 2.9% + $0.30 per txn = ~$7,500/year
- Total processing: ~$22,100/year
Processing is 8× the Standard subscription. When comparing Workiz against Jobber or Housecall Pro, processing rate differences can exceed subscription differences at scale.
How Workiz stacks against the alternatives
For a 5-tech residential service shop, April 2026 baseline (annual billing):
| Tool | Monthly | Users | Dispatch | Call tracking | Payment |
|---|---|---|---|---|---|
| Workiz Standard | $229 | 5 | ★★★★ | ★★★★ native | 2.6% + $0.10 |
| Housecall Pro Essentials | $149 | 5 | ★★ | ★★ (CallRail add-on) | 2.6–3.5% |
| Jobber Connect | $149 | 5 | ★★ | ★ (no native) | 2.7% + $0.30 |
| ServiceTitan Starter | ~$398/tech | Per-tech | ★★★★★ | ★★★★★ (Phones Pro) | 2.6–3.5% |
| FieldEdge | ~$125–$200/user | Per-user | ★★★ | ★★ | 2.9% |
Workiz wins on dispatch + call tracking at the 5-user tier, at $60–$80/month more than Housecall Pro or Jobber. For shops where those two features drive revenue (emergency-heavy plumbing, after-hours HVAC, appliance repair), the premium pays back fast.
Workiz loses on flat-rate pricebook depth. Housecall Pro's Price Book Pro and ServiceTitan's Pricebook Pro are more mature. For shops running structured flat-rate selling with good-better-best presentations, those tools edge Workiz.
See our Housecall Pro vs Workiz for electrical contractors and Jobber vs Workiz for electrical contractors for head-to-head breakdowns.
Annual vs monthly billing — the 25% penalty
Workiz monthly billing costs roughly 25% more than annual billing on each tier:
- Standard annual: $229/mo ($2,748/year)
- Standard monthly: $289/mo ($3,468/year)
- Annual billing saves $720/year on Standard
Monthly billing is worth the extra cost only for:
- First 3 months of use while validating fit
- Seasonal businesses evaluating whether Workiz fits their off-season model
For established operations, annual billing is the obvious choice. Workiz has been stable enough that 12-month commitment carries little risk.
Hidden costs — things the pricing page doesn't show
Workiz Phones minutes (Ultimate). Phones includes generous monthly minutes per seat, but heavy-call operations can hit overage. Check the specific cap your Ultimate plan includes.
SMS volume (Standard and Ultimate). Included SMS credit covers normal reminders + review requests. Shops running marketing SMS campaigns (appointment reminders + promotional blasts) can burn through credits. Overage runs ~$0.015–$0.025 per SMS.
Integrations. Native QuickBooks Online included on Standard+. Mailchimp, Xero, Twilio, CallRail integrations exist but some require paid tiers of those third-party tools.
Onboarding. Free self-serve onboarding on Lite and Standard. Ultimate includes guided onboarding calls. Enterprise "white-glove" implementation (for shops coming from ServiceTitan or FieldEdge) runs $2,000–$5,000 as a paid add-on.
Who should buy Workiz
Solo / 1-tech plumbing, electrical, HVAC, appliance-repair shops — start on Lite. Free covers you until you hire tech #1.
2–3 tech residential service shops — Kickstart at $187/mo covers you without paying for features you don't need yet.
2–5 tech residential service shops with high inbound call volume — Standard at $229/mo is the default. Dispatch board + call tracking is genuinely better than Housecall Pro or Jobber at the same tier.
Dispatch-heavy shops wanting deeper reporting — Pro at $270/mo adds analytics above Standard.
6+ tech dispatch-heavy operations needing native VoIP or multi-location — Ultimate (quote-only). Typically meaningfully cheaper than ServiceTitan Starter for comparable capability.
Who should NOT buy Workiz
Flat-rate selling-dominant shops — Housecall Pro's Price Book Pro depth outperforms Workiz's pricebook at HVAC residential replacement scale.
Marketing-attribution-driven shops — ServiceTitan's Marketing Pro tracks inbound leads through attribution, CSR scoring, and campaign ROI more deeply than Workiz Ultimate.
Commercial-heavy operations — commercial PM contracts, progress billing, and multi-site facility accounts fit FieldEdge, BuildOps, or ServiceTitan better than Workiz.
FAQ
What's the cheapest Workiz plan?
Lite is free for up to 2 users. No credit card required. Includes scheduling, basic invoicing, mobile app, and payment processing. Fine for solo operators under $100K annual revenue. Upgrade to Standard ($229/mo) at your first employee or first time you hit dispatch capacity problems.
Is Workiz cheaper than Jobber or Housecall Pro?
Workiz Standard ($229/mo) is more expensive than Jobber Connect ($149/mo) or Housecall Pro Essentials ($149/mo). But Workiz includes native dispatch + call tracking that Jobber and Housecall Pro charge extra for (or don't offer natively). Full-cost comparison favors Workiz for dispatch-heavy shops.
Does Workiz have a free trial?
Yes — 14-day trial on Standard and Ultimate, no credit card required. Plus the genuinely free Lite tier for solo operators who want to keep using Workiz long-term without paying.
What does Workiz cost for a 10-person shop?
Ultimate is quote-only and covers negotiated user counts. Budget roughly $500–$900/month range based on operator-reported per-user economics (~$120/mo per user typical at Ultimate). For 10 users that's $6,000–$10,800/year subscription, plus payment processing, plus any SMS/Phones overage.
Is Workiz better than ServiceTitan?
For 2–10 tech shops, Workiz Ultimate typically costs meaningfully less than ServiceTitan Starter with most of the dispatching + call-tracking capability. For 15+ tech shops with dedicated marketing spend, ServiceTitan's Marketing Pro attribution pulls ahead. See our ServiceTitan alternatives analysis for the full comparison.
Can I avoid Workiz Pay payment processing fees?
Partially. Workiz supports external payment processors (Stripe, some card-present processors) via integration. Most shops stay on Workiz Pay because rates are competitive with Stripe/Square and the workflow is cleaner.
Does Workiz integrate with QuickBooks?
Yes — native two-way sync with QuickBooks Online on Standard and Ultimate. QuickBooks Desktop integration exists but is less mature. See our QuickBooks integration for service businesses guide.
Related guides
- HVAC software buyer's guide
- Housecall Pro pricing breakdown
- Housecall Pro vs Workiz for electrical contractors
- Jobber vs Workiz for electrical contractors
- Workiz vs Housecall Pro plumbing
Next step for dispatch-heavy shops evaluating Workiz: start the 14-day trial on Standard. Run real jobs through the dispatch board with 2–3 techs. Time the dispatcher's experience vs their current workflow. If the board feels faster (and it usually will vs Jobber or Housecall Pro), annual billing at $229/mo is the sensible commitment.